General Terms & Conditions - Center for Sustainable Happiness

General Terms & Conditions

Terms and Conditions

Bussiness Terms / Privacy Policy / Disclaimer 

Please read these terms carefully, and print and keep a copy of  them for your reference.

About Us

This website is owned and operated by:

  • Jinendra Kothari, Center for Sustainable Happiness, 2464 Palm Ave, Redwood city CA 94061 USA

If you need to contact us

  • please e-mail us at:

Making a contract with us

When you place an order with us, you are making an offer to buy goods. You will be able to check all details regarding prices, discounts if any, taxes, and shipping & handling costs. After you have completed the payment, we will send you an e-mail confirming your order.

Cancellation and returns

NOTE: This policy does not apply to Virtual and downloadable products, like e-courses, e-books, meditation music, posters, etc., which are exempt from the right to cancel.

 This cancellation policy does not affect your rights when we are at fault — for example, if goods are faulty.

You can cancel your contract within 24 hours after placing the order. To do this, please e-mail us. We will refund your money, within 7 days.

You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.

Faulty goods

If there is a problem with the goods, please contact us to discuss the matter further.

If the goods are found to be faulty within a reasonable time after delivery, we will replace it at our cost.

Changes to these terms

Our standard terms and conditions were last changed on May 15, 2016. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.

Thank You – Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature
  • To quickly process your transactions
  • To send periodic emails regarding your order or other products and services

How do we protect visitor information?

  • Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
  • We use regular Malware Scanning.
  • We do not use an SSL certificate

We do not need an SSL because: All payments are processed by Pay-Pal. We collect no credit card information. Our log-in form allows user to use Facebook connect to log-in.

Do we use ‘cookies’?
We do not use cookies for tracking purposes.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders.

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google’s advertising requirements can be summed up by Google’s Advertising Principles.
They are put in place to provide a positive experience for users.
We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at:

According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:

  • On our Privacy Policy Page

Users are able to change their personal information:

  • By emailing us
  • By calling us
  • By logging in to their account

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email

  • Within 7 business days

We will notify the users via in-site notification

  • Within 7 business days

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders, to send information, and updates pertaining to orders.
  • We may also send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM we agree to the following:

  • NOT use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at:
and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
2464 Palm Ave
Redwood city CA 94061
Last Edited on 2017-03-08 – Disclaimer Policy is not intended as a scholarly treatise on the myriad of topics covered. Jinendra Kothari humbly acknowledges that he has cherry-picked facts, research findings, and data to underscore his opinions, observations, and clinical experience. Material is appropriately referenced to facilitate additional research. Jinendra has made every attempt to correctly cite sources of information and to credit contributors accordingly. Readers agree to indemnify the author from any errors or omissions and/or from any misunderstandings or misinterpretations arising from the information contained herein.

This website is not intended for academic or clinical reference. All information posted on this blog is provided “As Is” and there is no guarantee of validity of accuracy. This blog and its author are not responsible for the content of any sites or subject matter referenced herein.


Throughout this website you will find numerous examples drawn from the author’s case files. In incorporating these examples in this website, Jinendra went to great lengths to disguise the identity of his patients to preserve confidentiality. This included changing and omitting key details of the individual (and, where applicable, the organization for whom he/she is employed)—however, details on the specificity of the assessments of symptoms, ailments, disease, mental and psychological disorders, diagnoses, and treatment results are authentic.

When reviewing these case descriptions and anecdotes, the author recommends that the reader interpret them as reference points that demonstrate the value of applying the various techniques included herein.


The advice offered herein does not constitute a substitute for professional treatment, therapy, or other types of professional advice and intervention. The author does not assume any responsibility for errors, omissions or contrary interpretations of the subject matter herein.

The self-help contents are solely the opinion of jinendra and should not be considered as a form of therapy, advice, direction and/or diagnosis or treatment of any kind: medical, spiritual, mental, or other. Instead, the advice included is designed to serve as a component of treatment augmenting the ongoing services of trained professional. If expert advice or counseling is needed, the services of a competent professional should be sought.


Within this website, the author cites various clinical case histories. Beyond statements of fact pertaining to these instances, all commentary is intended to be objective and opinionated, with the purpose of explaining the relevance of these anecdotes to the reader. Any perceived slight of specific people or organizations is unintentional.


Jinendra assumes no responsibility or liability and specifically disclaims any warranty, express or implied, for any products or services mentioned, or any of the techniques or practices described. The purchaser or reader of this self-help blog assumes responsibility for the use of these materials and information.

The author does not assume any responsibility or liability whatsoever on the behalf of any purchaser or reader of these self-help materials. No warranty of accuracy or reliability is given and no responsibility arising in any other way for errors or omissions (including responsibility to any person by reason of negligence) is accepted by Jinendra. This website is not an endorsement for any resources or publications mentioned. Readers should exercise their own good judgment in researching information and making decisions about their respective situations.


Neither nor its contributors are responsible for the contents of any off-site pages referenced.

Links from the site on the World Wide Web to other sites do not constitute an endorsement. These links are provided as an information service only.


Neither, nor its contributors, shall be held liable for any improper or incorrect use of the information described and/or contained on the site. And we assume no responsibility for anyone’s use or misuse of the information. This disclaimer of liability applies to any damages or injury, including but not limited to those caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, negligence or under any other cause of action.


Although the data and/or content found using the website has been produced and processed from sources believed to be reliable, no warranty expressed or implied is made regarding accuracy, adequacy, completeness, legality or usefulness of any information. This disclaimer applies to both isolated and aggregate uses of the information. provides the information on an “as is” basis.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
50 W Pacific Ave.
Henderson NV 89015
Last Edited on 2019-01-01

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